A man from the South West has been awarded £10,000 in compensation in an out of court settlement after poor dental care left him with infected teeth and in need of extensive corrective treatment.
Mr N sued Dr R after root canal treatments and crowns provided by the dentist were found to be substandard, resulting in a stay in hospital.
Mr N must now undergo root canal treatments and have crowns fitted on his two of his teeth. Two further teeth will need to be removed and replaced with dental implants.
Mr N explained: “I had a car accident in December 2006 which affected some of my teeth. Several were left loose or fractured so in January I first went to see Dr R.
“She said I needed to have four root canal treatments and fillings in my teeth..”
Dr R then carried out the treatment plan during seven appointments over three weeks.
“I was back at the practice just six days after that period of treatment finished when another tooth broke. Dr R told me I’d need to have a root canal treatment and a crown placed on it, which she did over three appointments in February,”
Mr N returned to the practice four months later complaining of severe swelling on the upper right side of his mouth. X-rays taken by the dentist revealed an infection in one tooth and a poor root filling in another. The dentist prescribed Mr N with antibiotics to treat the infection, but did not do anything about the substandard root filling.
“I went for another appointment in August and Dr R told me I needed to have crowns put on my other four teeth. I saw her again later that month to have my teeth prepared, then she fitted the crowns early in September. She repaired my other crown later that month when it became loose.”
Mr N visited the practice in December 2009 where he saw a different dentist complaining of pain in the upper right side of his mouth, then again just three months later due to tenderness and pain on the other side of his mouth.
X-rays taken at his appointment in March 2010 revealed that there were now areas of root decay on his treated teeth.. “I went back again in September 2011 because I had a really bad toothache. I saw a different dentist again who told me my root filling and crown would need to be replaced as they were so poor. I didn’t understand how Dr R could have made such a mess so many treatments, so knew it was time to get a second opinion from another dentist at a different practice.
“My new dentist confirmed that things were not right and immediately fixed another crown that had come loose.”
Problems continued for Mr N in January 2010 when another tooth became infected because of problems with the crown. His new dentist removed the crown and root filling then repeated the original treatment over two appointments.
Mr N was then referred to a specialist dental hospital in February, where specialists recommended all root canal treatments be redone.
Leading dental negligence specialists, The Dental Law Partnership (DLP), took on Mr N’s case and was presented with evidence that showed he had suffered as a direct result of Dr R’s treatment.
Solicitor Heather Williams from DLP said: “Dr R’s standards fell well short of what was expected of her. My client now faces months of extensive corrective treatment, which could have been wholly avoided.”
Mr N said: “I went to Dr R for help and she made things worse over what was a miserable four years. What she did was not right. I’m glad my case has now been settled so I can begin to move on.”
Dr R did not admit or deny liability.