Mr Y from the North East has lost a tooth after two of his dentists failed to spot and treat decay in a reasonable time.
- Mr Y underwent an unnecessary and poorly performed root canal treatment.
- Caries was allowed to progress and spread which eventually lead to an extraction
- £4,500 Awarded in compensation
Mr Y suffered multiple episodes of pain when his dentist failed to spot and treat decay and perform a root canal procedure to a reasonable standard which eventually led to the removal of his tooth.
In February 2015 Mr Y made an appointment with his dentist Dr E due to suffering from pain and sensitivity in his tooth. His dentist took two X-rays but insisted nothing was wrong.
By December 2016 the pain in our clients tooth was becoming worse.
“I had begun to have sleepless nights due to the pain in my tooth, there was a constant ache”
Mr Y made an appointment and this time saw another dentist
This dentist, Dr S, took two X-Rays and advised that the crown on the tooth would need removing in order to investigate the decay in the tooth. Mr Y received a deep filling at the tooth
But just a few days later Mr Y was experiencing a constant ache in his tooth and so he called the practice for help.
“I just knew something wasn’t right with my tooth, but I was so scared of losing it! I was told I would need root canal treatment to help”
Two weeks later the root canal treatment commenced by the dentist Dr S.
By February 2017 our client started experiencing severe pain in his tooth, he attended another appointment to see Dr S where the tooth was inspected but no further treatment was arranged.
By June 2017 Mr Y’s tooth had fractured and the root canal treatment had failed.
Our client decided to get another opinion.
There he was told that the root canal performed by Dr S was to such a poor standard he would require further treatment. He was also told that his other dentist Dr E, had failed to spot and treat decay in the first place back in 2015.
Mr Y was then told the tooth was so badly damaged it would need extracting.
Mr Y decided to contact the Dental Law Partnership. Analysis of his dental records revealed that Mr Y’s dentist, Dr S had failed to use reasonable skill and care during the root canal treatment and Dr E had failed to first spot and treat the tooth decay.
Tyla Westhead of the Dental Law Partnership commented: “The distress and pain our client experienced was completely unnecessary. If the dentists had carried out adequate treatment in the first place, all his problems could have been avoided.”
The Dental Law Partnership took on Ms Y’s case in 2018. The case was successfully settled in 2020 when the dentist paid £4,500 in an out of court settlement. The dentists did not admit liability.