MAN LEFT IN EXCRUTIATING PAIN AFTER LOCAL DENTISTS BOTCH IMPLANT TREATMENT
• 63-year-old Mr Stephen Harman from Kingston-upon-Thames, Surrey, saw his oral health deteriorate after local dentists botched implant treatment
• Mr Harman suffered from excruciating pain for three years and experienced shooting pains when he drank water
• £36,000 received in compensation
Mr Stephen Harman, a 63-year-old retired former social worker, from Kingston-upon-Thames, Surrey, has won £36,000 in compensation from his local dentists with the help of specialist dental negligence solicitors, the Dental Law Partnership. His local dentists botched implant treatment left Mr Harman in excruciating pain and requiring extensive corrective treatment. His dentists also failed to diagnose any problems with his implants.
In August 2011, Mr Harman visited Dr Zsolt Csillag at Hungarian Dental Travel, 8F Gilbert Place, London for an implant consultation.
“I wanted advice on implants,” Mr Harman explained. “I was unhappy with the teeth at the back of my mouth and thought implants might help, so made an appointment with Dr Csillag. I was slightly apprehensive at the prospect of the treatment but Dr Csillag initially put my mind at rest. He said he’d been a dentist for a long time and knew what he was doing. So I didn’t think there was anything to worry about.”
So in 2012, Mr Harman saw Dr Csillag who fitted three implants. But a month after being fitted, the implants were still very sore and Dr Csillag said that the implants were healing slower than usual.
“In hindsight I suppose he just fobbed me off,” Mr Harman said. “He told me the implants were nice and clean and that there was no cause for concern. So I presumed the pain must just be normal, and told myself to grin and bear it.”
But two months later, Mr Harman was back at the Gilbert Place Dental Clinic because the gum around one of the implants was severely inflamed. Dr Csillag removed the implant and prescribed antibiotics, but sadly for Mr Harman his dental problems didn’t stop there.
In May 2013, Mr Harman was suffering from excruciating pain again, so made another appointment with Dr Csillag. The dentist performed a bone grafting procedure. However, the pain did not subside and Mr Harman lost a second implant.
“I had lost trust in Dr Csillag by this point,” Mr Harman explained. “I’d initially seen him to have what I thought was relatively common treatment, but I was in pain and experiencing never ending problems. By this point my jaw was so sore I couldn’t open my mouth fully. Eating was really painful and every time I drank water I got a shooting pain.”
In a continued attempt to rectify his dental problems, Mr Harman visited Dr Csillag and another dentist the Gilbert Place Dental Clinic, Dr El-Charbaji, on numerous occasions to have bridges and 2 replacement implants fitted. But in 2014 he gave up hope and saw another dentist for a second opinion. His new dentist took X-rays and was shocked to discover that Mr Harman’s implants had been fitted at the wrong angles and the bridgework was poor causing his teeth to be ‘out of bite’.
Mr Harman contacted the Dental Law Partnership. Analysis of his dental records revealed that Dr Csillag and Dr El-Charbaji had indeed provided inadequate implant and bridge treatment. This has led to all the problems Mr Harman experienced. He will lose one further implant in the future and requires two new implants to be placed together with replacement bridgework.
“I am so angry,” Mr Harman said. “Putting the pain aside, it is the impact the ordeal has had on my life. The whole experience has been horrible. Looking back, nothing was properly explained to me and I wish I’d done something about it sooner. I’d been going back to see the dentists to complain about the pain, but they never diagnosed what was wrong or did anything to fix the problem. It’s unbelievable.”
Kate Chadwick of the Dental Law Partnership commented: “What our client went through was completely unnecessary. If the dentists had undertaken adequate implant treatment in the first place, all the suffering he experienced could have been avoided. We hope the compensation he receives goes some way towards paying for any additional treatment required.”
The Dental Law Partnership took on Mr Harman’s case in 2014. The case was successfully settled in October 2017 when Dr Csillag and Dr El-Charbaji paid £36,000 in an out of court settlement. The dentists did not admit liability.