POOR TREATMENT FROM LOCAL DENTISTS LEAVES YOUNG WOMAN WITHOUT FRONT TOOTH
• 21-year-old Miss Leah McLean from West Didsbury, Manchester, left without her front tooth after poor treatment from local dentists
• X-rays revealed that the dentists should have extracted the tooth in 2012 but they did not refer Miss McLean to have the tooth removed until 2016
• Miss McLean was forced to borrow money from her best friend and take out a loan to pay for dental treatment that was inadequate the whole time
• £15,000 received in compensation
Miss Leah McLean, a 21-year-old student from West Didsbury, Manchester, has won £15,000 in compensation from her local dentists with the help of specialist dental negligence solicitors, the Dental Law Partnership. The dentists’ failure to restore her chipped front tooth and fit an effective crown over a 10 year period led to its eventual extraction and Miss McLean requiring further treatment. £15,000 received in compensation.
Miss McLean had seen Dr Mohamed Saleh Mahmoud, Dr Marina Jones and Dr Ian Warrington at the Dental Practice, 345 Reddish Road, Stockport for regular check-ups since she was a child. She and her parents had trusted the dentists and never thought there was anything to worry about.
“I’d been a patient at the practice for as long as I can remember,” Miss McLean recalls. “And as a child I was never really afraid of the dentist.”
But problems began in July 2005 when Miss McLean was only nine years old. Her parents took her to see Dr Warrington because she had fallen over and chipped her tooth. Dr Warrington undertook restorative work on the tooth in an attempt to resolve the problem.
“I can still remember it clearly,” Miss McLean said. “It was really painful, but I was relieved when Dr Warrington said he could restore the tooth.”
However, the following year Miss McLean saw Dr Warrington on numerous occasions, complaining of pain and sensitivity at the tooth. The dentist ended up performing root canal treatment, but Miss McLean was back in the dentist’s chair just six months later because the tooth had fractured.
A crown was fitted at the tooth, but between 2008 and 2015, Miss McLean saw Dr Warrington, Dr Mahmoud and Dr Jones repeatedly because the crown kept falling out. In total she had the crown refitted seven times in seven years. It seemed that every time Miss McLean visited the dentist she either had the crown replaced or temporarily restored.
“As a young girl I found the constant back and forth to the dentist very upsetting,” Miss McLean explained. “At one point I was going to see the dentist three times a week and that, combined with the pain and infections I was suffering from, meant I had to take a lot of time off school.”
In July 2015, Miss McLean saw another dentist after her crown had fallen out yet again. This time the dentist referred her to hospital for a second opinion, and she was finally told that the tooth was so badly damaged it needed to be extracted. To make matters worse, she was told that the tooth next to it needed root canal treatment as well.
“I couldn’t believe it,” Miss McLean said. “I’d spent so much time going back and forth to the dentist trying to get my tooth fixed and it was all for nothing. Had we known that the tooth was in such a poor state, it could have been removed and I could have had an implant fitted years before. It would have resolved the problem and saved me the embarrassment of having a chipped tooth through most of my childhood.”
Miss McLean contacted the Dental Law Partnership. Analysis of her dental records revealed that all three dentists had failed to provide adequate treatment and fit her numerous crowns correctly. The ordeal caused Miss McLean endless pain, sensitivity and infections for nearly 10 years. As a result, she has lost her front tooth and is waiting to have an implant fitted..
In addition, X-rays Dr Jones took in 2012 clearly showed evidence of chronic inflammation and infection around the tooth, meaning it should have been extracted immediately. However, the dentist did not take this course of action, and instead the tooth was left to cause Miss McLean pain for a further four years.
“The most stressful part for me was losing my confidence,” Miss McLean explained. “For years I hated smiling or having my picture taken. It’s put a huge financial strain on me too. To pay for my treatment, I’ve had to borrow a lot of money from my best friend on top of taking out a bank loan. And to think I was paying for treatment that wasn’t even being done properly is soul destroying. The whole ordeal has just left me feeling depressed.”
Robert Pettitt of the Dental Law Partnership commented: “What our client went through was completely unnecessary. If the dentists had provided the proper treatment in the first place, all the problems she experienced could have been avoided. We hope the compensation received goes some way towards paying for the corrective treatment required.”
The Dental Law Partnership took on Miss McLean’s case in 2015. The case was successfully settled in August 2017 when the dentists paid £15,000 in an out of court settlement. The dentists involved did not admit liability.