Which? ‘Make Complaints Count’ Campaign – Getting Your Voice Heard
According to research completed by the magazine Which? in 2015, 56% of survey respondents said they were worried about the quality of public services, with 20% not knowing to whom to complain. In terms of NHS dentistry, dissatisfaction of services is a growing problem and Which? are campaigning for a change in legislation.
Lack of Support
Which? have identified the lack of support in the health sector if a complaint needs to be made, as well as individuals feeling vulnerable and victimised. At the Dental Law Partnership, we understand the frustration you can be faced with if you don’t know whom to turn to after a bad experience at the dentist. On a daily basis we deal with cases where individuals have gone through stressful and traumatic experiences at the hands of their dentist, which is why we are supporting the Which? Make Complaints Count campaign.
The Problems in Numbers
Some other shocking facts and figures from the Which? survey include:
35% of survey respondents felt nothing would be done about the problem if they raised their concerns
45% of people did not think there were independent bodies who would be able to help with their claim
62% of people would be more likely to complain against a public service if they had more support and advice in terms of the process that’s involved.
When asking those who had made a complaint, 48% said that they felt as though their complaint was ignored
How the Dental Law Partnership can help
If you feel as though you have been mistreated by your dentist, we have a friendly and approachable team who dedicate themselves to ensuring you get the compensation you deserve. For some real life results, read our client stories, or get in touch with one of us today on freephone 0808 149 7951 to discuss your case.