WOMAN SUFFERS YEARS OF PAIN DUE TO DENTIST’S FAILURE TO DIAGNOSE AND TREAT DECAY
32-year-old Mrs Sheniz Farah from Notting Hill, London saw her oral health deteriorate when her local dentists failed to notice and treat decay for years
Mrs Farah suffered from severe pain because of a dentist’s poor root canal treatment and incorrect placement of inlays
£16,000 received in compensation
Mrs Sheniz Farah, a 32-year-old PR Consultant from Notting Hill, London, has won £16,000 in compensation from two of her local dentists with the help of specialist dental negligence solicitors, the Dental Law Partnership. The failure to notice Mrs Farah’s decay and the inadequate treatment they carried out caused Mrs Farah months of pain and left her requiring extensive restorative treatment.
In November 2011, Mrs Farah visited Dr Eleni Besi, at L Ziman & Associates Ltd in Brockley, London, with toothache. After taking X-rays, Dr Besi advised Mrs Farah that four of her teeth would need replacement fillings and offered her inlays.
“Dr Besi told me I would need to pay a private rate for the inlays,” Mrs Farah recalls. “They were very expensive but he said it was the only option, so I paid thinking that this would be the end of it.”
Over the next year, Mrs Farah visited Dr Besi on a number of occasions to have inlays fitted on the four teeth. By the time she had the fourth inlay treatment Mrs Farah thought her dental problems would be over, but unfortunately this was not the case.
Mrs Farah went back to the practice in December 2013 with excruciating toothache, but as Dr Besi had left, she was seen by Dr Cristian Feher.
“I was in absolute agony,” Mrs Farah explains. “I thought it was my wisdom teeth coming through. I was taking painkillers around the clock but they didn’t work. ”
Dr Feher took an X-ray of Mrs Farah’s teeth and advised that she needed root canal treatment at one of the teeth treated by Dr Besi and that the inlay would need replacing.
“It was awful,” Mrs Farah remembers. “I felt so depressed from constantly going back and forth to the dentist. It completely knocked my confidence. I’m only young and shouldn’t be having so many problems. I was always aware of other people’s teeth and comparing myself to them.”
In February 2015, Mrs Farah saw a new dentist as her gums were bleeding and could not eat because of the pain. The new dentist took X-rays and identified decay under an inlay and poor root canal treatment. Mrs Farah was prescribed antibiotics for the teeth that Dr Besi had previously put inlays on and was referred to an endodontic specialists for repeat root canal treatment and restorative work.
Mrs Farah contacted the Dental Law Partnership in 2015. Analysis of her dental records showed that Dr Besi failed to diagnose and treat the decay and had not given sufficient options for treatment. Records also revealed that Dr Feher had failed to spot decay and performed an unsatisfactory root canal and inlay placement. As a result, Mrs Farah is now on a long-term dental plan and has had to have extensive remedial treatment that is still ongoing.
“I’m still angry to this day,” Mrs Farah explains. “I spent all my savings on the treatment that was supposed to solve my problems. The whole experience has made me so anxious and I feel paranoid whenever I get toothache.”
Tim Armitage of the Dental Law Partnership commented: “What our client went through was completely unnecessary. If both dentists had undertaken the proper treatment in the first place her problems could have been avoided. We hope the compensation she receives goes some way towards paying for the restorative treatment required.”
The Dental Law Partnership took on Mrs Farah’s case in March 2015. The case was successfully settled in June 2017 when the dentists paid £16,000 in an out of court settlement. The dentists did not admit liability.