Unhappy with Dental Treatment

If you’re an NHS dental patient unhappy with the treatment you have received, you may be eligible to make a compensation claim if your dentist was negligent in your care and you have suffered as a result. You can contact the Dental Law Partnership for free initial advice so that we can advise you whether you can make a claim. You can also complain to the dental practice itself, to NHS England or the General Dental Council, but none of these options will give you financial compensation. If you’re in Wales, you can contact the complaints manager at your local health board to make sure that your compliant is logged. If the dental treatment that you are unhappy with was carried out in an NHS hospital, you can complain to the hospital’s patient liaison service.

If you are unhappy with private dental treatment the procedure for making a dental negligence claim is exactly the same as for NHS treatment. At the Dental Law Partnership, we offer free initial advice so that you can find out if your circumstances make you eligible to make a claim. If you want to also make a formal complaint about private dental treatment you have received which you think wasn’t up to standard, you can contact the Dental Complaints Service (DCS), a service set up specifically for dealing with private dental treatment complaints, but this route will not result in you receiving financial compensation. For complaints serious enough to question the dentist’s fitness to practise, the General Dental Council (GDC) may take up the complaint for you but will not compensate you financially.