Case study: Woman awarded £40,000 for severe undiagnosed periodontal disease
Our client had attended the same dental practice since childhood and never missed a check-up. Unfortunately, her long-term dentist failed to diagnose severe gum disease for over a decade. By the time the issue was finally identified by a specialist, she had suffered ‘catastrophic’ bone loss, leaving her teeth wobbly and creating large gaps in her smile.
Despite her loyalty to the practice and regular attendance, she was never warned that anything was wrong. A second opinion later revealed that she had undergone years of mistreatment, with specialists expressing shock at the severity of the disease. The damage was so extensive that she was told she was at risk of losing all of her teeth, requiring painful and intrusive therapy to save what remained.
The neglect had a devastating impact on her mental health and professional life, leaving her too self-conscious to smile or turn her camera on during video meetings.
Our specialist team helped her to secure £40,000 in compensation to cover the cost of ongoing specialist periodontal treatment and the composite bonding required to restore her smile and confidence.
Read the full case study here or take a look at some of our other client stories.
