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At the Dental Law Partnership every client is important to us and each of their stories is unique. In order to give you an insight into our work here are a number of our clients’ case examples of where we have succeeded in helping our clients bring a claim against their dentists to get the justice our clients deserve.
Find case studies below of our successful dental negligence cases, which include complaints such as:
At the Dental Law Partnership, our team of specialist solicitors provide high quality legal representation exclusively for patients who have received negligent treatment from their dentist.
Established in August 2000, Dental Law Partnership has used its extensive expertise to become the market leader in dental negligence claims, helping thousands of patients across England and Wales to get the compensation that they deserve.
At Dental Law Partnership, our expert team is made up of experienced solicitors and dentists – with all our directors coming from a clinical background before earning their legal qualifications.
Our in-house dental team gives us the opportunity to thoroughly assess all the clinical aspects of a dental negligence claim immediately, without having to confer with outside experts.
Our dental expertise is only rivalled by our wealth of legal experience, and with our team boasting over 20 years of successful clinical negligence claims, we can ensure that patients’ cases progress as effectively and efficiently as possible.
Covering a vast and varied range of cases, from loss of teeth to unidentified gum disease, our team is well versed in all dental compensation claims and are dedicated to getting you the justice that you deserve. To discuss your claim, call our team today on 0808 256 8057 or request a call back.
At the Dental Law Partnership, every client is important to us and each of their stories is unique. For an insight into the work of our expert solicitors, or to get an idea of some of the claims we have won for patients who have suffered at the hands of a negligent dentist, browse our clients’ case examples below:
14th November 2024
Client:
Ellen Bonham
Condition:
Suffered years of agony and restricted diet after multiple dental implants were installed extremely poorly.
14th November 2024
Client:
Ms Elizabeth Qashou
Condition:
Suffered the loss of two teeth and in future will lose several more after her gum disease was left untreated for years
14th November 2024
Client:
Joanne Russell
Condition:
The loss of two teeth, and will suffer further losses in future, as a result of completely avoidable dental errors.
25th October 2024
Client:
Gemma Wardley
Condition:
Swollen face and loss of two teeth.
25th October 2024
Client:
Claire Shorrock
Condition:
Extreme consequences after a poorly delivered root canal treatment required emergency hospitalisation for severe facial swelling.
25th October 2024
Client:
Toby Parker
Condition:
Painful extraction of his tooth aged 15 after his Manchester dentist failed to diagnose decay for years.
25th October 2024
Client:
Sherrise Stewart
Condition:
Endure the discomfort and inconvenience of wearing a fixed brace for four years and still the treatment was ineffective.
30th September 2024
Client:
Nicolas Lowe
Condition:
Nicolas Lowe suffered two cracked fillings
30th September 2024
Client:
Mark Shire
Condition:
poor tooth extractions that caused chronic sinusitis, with severe symptoms that affected his sleep and work
30th September 2024
Client:
Miss Courtney Monksfield
Condition:
Miss Courtney Monksfield had the wrong tooth extracted
30th September 2024
Client:
Mr Kai Orley
Condition:
18-year-old Mr Kai Orley suffered three and a half years of ineffective dental work, meaning it took five years for orthodontic treatment to be completed
19th August 2024
Client:
Ms Lynne Haines
Condition:
56-year-old Ms Lynne Haines suffered ‘years of mistreatment’ as periodontal disease went undiagnosed for 13+ years
19th August 2024
Client:
Ms Maggie White
Condition:
42-year-old Ms Maggie White suffered years of pain, disruption and, ultimately, the loss of 8 teeth after cysts causing severe issues were not picked up on by her dental practice
18th July 2024
Client:
Mrs Carol Ann Williams
Condition:
67-year-old Mrs Carol Ann Williams has suffered years of distress after poor dental bridge work and dental errors
Further investigation by the Dental Law Partnership revealed remedial work and distress could have been avoided
5th June 2024
Client:
Mr Mazin Karkotli
Condition:
34-year-old Mr Mazin Karkotli suffered months of severe pain after poor dental treatment led to life-disrupting pain.
Further investigation by the Dental Law Partnership revealed root canal treatment was provided in error, and his suffering could have been avoided.
5th June 2024
Client:
Mr Liam Daley
Condition:
34-year-old Mr Liam Daley suffered years of poor dental treatment to his front teeth
Further investigation by the Dental Law Partnership revealed the extent of damage caused by his former dentist
31st May 2024
Client:
Ms Alisha Khan
Condition:
Ms Alisha Khan had two incorrect teeth extracted on separate occasions whilst she was undergoing orthodontic work aged just 15-years-old.
Further investigation by the Dental Law Partnership revealed not only had the wrong teeth been extracted but severe decay that led to the loss of a third tooth at a young age.
31st May 2024
Client:
Dr Mustafa Alchelabi
Condition:
Dr Mustafa Alchelabi was experiencing issues with his tooth, however his long term dentist initially advised him against root canal treatment and provided a filling instead.
However, an X-ray revealed significant decay to the tooth that his dentist should have spotted sooner.
His dentist eventually gave him root canal treatment - but it was done so poorly that it needed to be redone, and he will eventually lose that tooth.
23rd February 2024
Client:
Mrs E - Midlands
Condition:
The Dental Law Partnership, a leading UK solicitors firm helped a client to recover £5,500 in dental compensation after her dentist failed to provide acceptable root canal treatment. This led to years of pain and discomfort and risks resulting in the future loss of a tooth.
5th April 2023
Client:
Mrs B - North East
Condition:
Mrs B, had visited Dr C’s surgery for nearly 10 years until a routine appointment in 2009 raised concerns for our client after she started complaining of pain, swelling and recession of the gum. After visiting another dentist for an examination, it was discovered that she was suffering with gum disease which had been missed by her former dentist for over 10 years.
3rd March 2022
Client:
Mr B - North West
Condition:
Mr B, who had been a regular attendee at Dr M’s practice since 2002, first found out that he was suffering from gum disease after a visit to another dentist.
3rd March 2022
Client:
Ms A - North West
Condition:
After an examination with another dentist revealed that at the age of 25 her URC and ULC (upper baby canines) were still in place and should have been taken out many years earlier.
3rd March 2022
Client:
Mrs H - South East
Condition:
In January 2009 Mrs H attended the practice for an examination and was seen by a different dentist who took an x ray and noticed that there was a cloudy area around the sinus. Mrs H was immediately referred to a specialist who confirmed that a “pin” was protruding into her sinus causing a constant drip on the left side of her nose and a very unpleasant smell characteristic of a recurrent sinus infection.
3rd March 2022
Client:
Mrs O - South West
Condition:
In December 2007 Mrs O saw another dentist at the same practice who extracted one of her teeth and confirmed that she was suffering from an advanced form of gum disease. Mrs O was referred to a specialist who devised a treatment plan to restore the lost teeth.
3rd March 2022
Client:
Mrs V - Wales
Condition:
Later in the year while on holiday abroad, Mrs V had to attend a local dentist for an emergency appointment. The dentist took an x ray and told Mrs V that she was actually suffering from gum disease and had lost 80% of the bone around her lower teeth.
3rd March 2022
Client:
Miss L - South West
Condition:
It was when Miss L attended the hospital to have the root extracted from the sinus, that she was informed that there was also untreated tooth decay on 3 of her other teeth.
3rd March 2022
Client:
Mrs A - North East
Condition:
It was whilst under the other dentist’s care that Mrs A was informed that her implants were of an appalling standard. The new dentist informed her that she had lost a lot of bone around her teeth and that she wasn’t a suitable candidate for implants in the first place.
3rd March 2022
Client:
Miss A - East Midlands
Condition:
It was this new orthodontist who picked up on the error and noticed that the wrong tooth had been removed contrary to the original treatment plan.
3rd March 2022
Client:
Mr L - East Midlands
Condition:
Mr L was referred to a specialist for an implant consultation and it was under his care that it was discovered that Mr L was suffering from decay on several of his other teeth and had several substandard root fillings.
3rd March 2022
Client:
Mr A - South East
Condition:
The orthodontic treatment was unsatisfactory and incomplete, and that the failed implant had permanently damaged the bone at the site.
3rd March 2022
Client:
Mrs L - South West
Condition:
By February 2010, Mrs L had grown increasingly concerned about the state of her lower teeth and decided to change dentists. One of her lower front teeth was loose and pus was coming out. Mrs L was horrified to learn that the three crowns which Dr S had previously provided were of an unsatisfactory standard and would need to be replaced, and that the root fillings previously provided at the two lower front teeth were unsatisfactory.
3rd March 2022
Client:
Mr I - Yorkshire
Condition:
Mr I attended the dental hospital in October 2006 complaining of a burning sensation to the lower left lip and tingling pain. It was confirmed that Mr I had suffered permanent nerve damage as a result of Dr E piercing the tooth root with the endodontic instrument thus allowing bleach to come in to contact with a nearby nerve.
3rd March 2022
Client:
Mrs Y - East Midlands
Condition:
When Mrs Y visited a new dentist in 2011 it was discovered that there was decay under a number of fillings which were of a poor standard. She was suffering from chronic infection and would have to undergo extensive remedial treatment to correct the problems.
3rd March 2022
Client:
Miss E - West Midlands
Condition:
If Dr H had studied X-rays correctly before the tooth extraction, he would have seen that the roots of Miss E tooth were very close to her sinus and the roots had fused to her upper jaw, which increased the risks of removing it.
2nd March 2022
Client:
Mrs G - South East
Condition:
It was found that Dr O had over prepared Mrs G’s teeth for veneers which in turn made the bonds weaker and unsuitable for this type of surgery. Each veneer was discovered to be fractured or broken beyond repair.
2nd March 2022
Client:
Mrs L - North West
Condition:
Mrs L suffered after a barrage of dental negligence led to severe dental nerve damage and the extraction of multiple teeth when her dentist and her hospital failed to provide her with the care she deserved.
2nd March 2022
Client:
Mrs M - South West
Condition:
Her new dental surgery found that 17 teeth had between 50 and 100% bone loss around them and that she was suffering from severe periodontal disease.
2nd March 2022
Client:
Mr V - North West
Condition:
Eventually a CT scan was recommended where it was discovered that his dentist had failed to remove the root correctly during the tooth extraction. A retained root was discovered in the gum and another was also discovered in the maxillary sinus – the cause of the continued bouts of sinusitis.
2nd March 2022
Client:
Miss A - North West
Condition:
Miss A was referred to Liverpool Dental Hospital. It was here that she was given in-depth X-rays and told that she had irreversible bone loss in her jaw and that she would lose one of her front teeth imminently and an additional four teeth soon after. The hospital also said that there was a possibility that she may lose further teeth in the future.
2nd March 2022
Client:
Mr R - North West
Condition:
On visiting a new dentist he was advised that three of his teeth were so badly decayed that they were beyond help and could not be saved.
2nd March 2022
Client:
Mr H - North West
Condition:
The client was informed of multiple problems with Dr C’s restoration work as well as further undiagnosed and untreated decay.
2nd March 2022
Client:
Miss T - South West
Condition:
When it became increasingly evident – over the course of eleven years – that Miss T was suffering from gum disease, Dr C still failed to recognise it and therefore did not carry out the appropriate treatment.
2nd March 2022
Client:
Miss T - South East
Condition:
During the wisdom tooth extraction, Dr R failed to protect the lingual nerve which was subsequently damaged. This caused a permanent numbness of Miss T’s tongue – making simple tasks such as eating and drinking excessively difficult.
2nd March 2022
Client:
Mr W - North East
Condition:
Mr W was a longstanding patient of dentist Dr G for 25 years and from 1985 to 2011, it was discovered that he hadn’t been receiving the high level of care that was expected. After the retirement of Dr G, Mr W starting attending a new dentist and it was revealed he had severe gum disease.
2nd March 2022
Client:
Miss N - South East
Condition:
Upon visiting a new orthodontist it was discovered the orthodontic treatment was having no measurable benefits and extensive decay had occurred in the roots of her teeth due to her poor oral health, unfortunately resulting in early chronic gum disease.
2nd March 2022
Client:
Miss C
Condition:
After reviewing her teeth, the extent of Dr R’s neglect was revealed and despite her regular visits to the dentist it was discovered that he had been suffering from a severe case of tooth decay. It was apparent that Dr R had repeatedly failed to acknowledge the state of Miss C’s teeth and therefore did not provide the advice or treatment that was required.
1st March 2022
Client:
Mrs A - South East
Condition:
Mrs A decided to take things further and came to the Dental Law Partnership for advice. She initially made us aware about her unsatisfactory bridge, however when we reviewed her records more widespread failings were identified. There had been a general failure by Dr A to diagnose and treat decay and adequately restore a number of teeth, and of the teeth that had decay 6 were treated badly with root canal treatment and as a result of this poor treatment will need to be extracted.
1st March 2022
Client:
Mr H - North West
Condition:
During the extraction procedure, Mr H suffered a severe dental nerve injury caused by an anaesthetic injection. This has left Mr H with permanent numbness in his lower lip.
1st March 2022
Client:
Mrs T - North East
Condition:
Mrs T was diagnosed with chronic adult gum disease, which was affecting large parts of her mouth. As a result of this being left undiagnosed for two decades Mrs T has already had two teeth extracted over this period and will need extensive treatment at 8 other teeth in order to try to save them.
1st March 2022
Client:
Mr T - Wales
Condition:
During the wisdom tooth extraction Dr U snapped the root of the tooth. As it was being taken out the tooth broke and a piece of root was pushed directly Mr T’s sinus.
1st March 2022
Client:
Mrs Y - South East
Condition:
The examination revealed that Mrs Y’s treatment was not of a satisfactory quality – the implant fixture did not have a sufficient level of bone support which resulted in an infection. If Dr N had taken more care at the examination phase, he would have realised that Mrs Y was not suited for an implant procedure.
1st March 2022
Client:
Mrs N - Wales
Condition:
It was revealed that Dr L failed to use a reasonable level of skill and care in the technical stages of both veneer placements, as well as failing to ensure that they were of a satisfactory fit. Mrs N had also lost a significant amount of enamel on the teeth where her veneers had been placed.
1st March 2022
Client:
Mrs M - East Midlands
Condition:
Analysis of her records revealed that Dr W had removed the wrong tooth during the extraction.
1st March 2022
Client:
Mr G - East Midlands
Condition:
A complication had taken place during the extraction known as an oro-antral fistula which can happen during the removal of a tooth. Rather than Dr C pulling out the roots, they had instead been pushed up into the sinus.
1st March 2022
Client:
Miss U - South East
Condition:
Due to the lack of care provided by the two dentists Miss U has suffered avoidable bone loss and the drifting of a number of teeth. She has also had to go through remedial orthodontic treatment and composite bonding, due to the neglect from both Dr M and Dr D Miss U is also likely to lose a tooth. Miss U will now also have to face intensive periodontal treatment in order to maintain her dentition.
1st March 2022
Client:
Mrs M - North West
Condition:
The crown that had been placed had been made to a poor standard which increased the likelihood of infection. Unfortunately for Mrs M the infection became an abscess.
1st March 2022
Client:
Mr G - South East
Condition:
With the pain not subsiding Mr G was referred back to the hospital where it was discovered that his jaw had been fractured during the extraction procedure that he’d undergone only a couple of months before
1st March 2022
Client:
Ms M - North West
Condition:
Ms M suffered avoidable pain and discomfort and suffered the loss of a tooth. She had to have a denture that she found difficult to wear and adjust to and in the future Ms M will need an implant supported crown.
1st March 2022
Client:
Ms M - South West
Condition:
Dr A’s lack of care resulted in Ms M losing 5 teeth and being in severe pain for a long time. She will now require future implant replacement, root canal treatment and crown provision.
1st March 2022
Client:
Mrs Kisieliovaite - Surrey
Condition:
Analysis of her dental records confirmed that her dentist had failed to correctly diagnose and treat decay on her tooth and also perforated the root of the tooth during treatment. This has caused Mrs Kisieliovaite to lose the tooth and she will require implant treatment in future.
1st March 2022
Client:
Miss Bryon - West Midlands
Condition:
Analysis of her dental records revealed that both Dr Dubb and Dr Sinha had failed to identify and treat decay and Dr Dubb had performed poor root canal treatment, which resulted in Miss Bryon unnecessarily losing a tooth.
1st March 2022
Client:
Mr Griffiths - Wales
Condition:
Analysis of his dental records revealed that Dr Ploscar had not undertaken the root canal treatment with due care and had not fully completed the procedure. The dentist then fitted a filling on top of the incomplete root canal.
1st March 2022
Client:
Mr Cunningham - East Midlands
Condition:
Analysis of his dental records revealed that X-rays taken as far back as 2005 clearly showed he was suffering from bone loss. But the dentists did nothing to treat it then or at subsequent appointments. The dentists’ failure to provide proper treatment caused him years of pain, inconvenience and the eventual loss of three teeth. Mr Cunningham is also likely to lose at least another five teeth in the future.
1st March 2022
Client:
Mrs Smith - North West
Condition:
Analysis of her dental records revealed that Dr Se had not undertaken the root canal treatment to an adequate standard, which led to the need for repeat treatment and the eventual extraction of her tooth. On top of this, Mrs Smith had to undergo the added trauma of having a crown removed before repeat root canal treatment could be undertaken. The antibiotics that Dr S prescribed also made her feel sick.
1st March 2022
Client:
Mrs Coley - South Yorkshire
Condition:
Analysis of her dental records revealed that not only had Dr La Fond failed to diagnose the cyst and recommend its removal, he’d also botched the root canal treatments he had performed. His failure to undertake the treatment with due skill and care had added to Mrs Coley’s pain, and led to her needing repeat root canal treatment. The nine courses of antibiotics she was prescribed and the extraction of her tooth were also completely unnecessary.
1st March 2022
Client:
Mrs Hall - Suffolk
Condition:
Analysis of her dental records revealed that Dr Fordham had failed to spot and treat decay clearly visible in X-rays taken as far back as December 2015. He had also failed to recognise and treat an infection. As a result of Dr Fordham’s poor treatment, Mrs Hall’s tooth decayed to such an extent it had to be extracted. The dentist then even botched the extraction by failing to carry it out with due skill and care, leaving the tooth’s roots in situ instead of removing them. Because of Dr Fordham’s treatment Mrs Hall has experienced severe pain, infection and swelling for no reason. She now faces extensive corrective treatment.
1st March 2022
Client:
Mrs Dear - Hertfordshire
Condition:
Analysis of her dental records revealed that Dr Van Zyl had failed to use reasonable skill and care in the planning and provision of Mrs Dear’s implant. He had placed the implant directly into the extraction socket and also failed to consider the condition of Mrs Dear’s gums and the lack of bone structure to support an implant. This directly led to the implant having to be surgically removed.
1st March 2022
Client:
Miss Denby - South East
Condition:
Analysis of her dental records revealed that both dentists had failed to diagnose and treat decay at Miss Denby’s teeth. As a result, she has suffered the avoidable loss of one tooth and will need to undergo extensive corrective treatment in the future.
1st March 2022
Client:
Mrs Bate - West Midlands
Condition:
Mrs Bate contacted the Dental Law Partnership. Analysis of her dental records revealed that her dentist failed to use due care and attention when carrying our root canal treatment. This has resulted in Mrs Bate suffering from pain, infection and the eventual loss of her tooth.
1st March 2022
Client:
Miss Lewis - South West
Condition:
Analysis of her dental records revealed that Dr Shah had indeed failed to fit her implants properly. The dentist had not carried out a proper in-depth assessment before starting treatment, which would have shown Miss Lewis suffered from severe bone loss at the top of her mouth. This meant fitting implants was wholly unsuitable treatment and is the reason they repeatedly fell out. The dentist had also tried to fit too many implants under Miss Lewis’ bridge, which also led to her requiring extensive corrective treatment.
1st March 2022
Client:
Mr Earl - North West
Condition:
Analysis of his dental records revealed that Dr McConville had failed to use reasonable care when planning for and fitting Mr Earl’s bridge. As a result Mr Earl is still suffering the effects of a poorly fitted bridge over four years later.
1st March 2022
Client:
Ms Bradshaw - North West
Condition:
Analysis of her dental records revealed that Dr Fisher had failed to spot and treat decay, which had damaged her teeth and led to them needing to be extracted. The dentist then botched the extractions, leading to added suffering for Ms Bradshaw while the roots remained in situ. In 2015 just before the second extraction Dr Fisher had also provided substandard root canal treatment at one of Ms Bradshaw’s front teeth, which has since been lost due to the decay.
1st March 2022
Client:
Mr Rayner - Cambridgeshire
Condition:
Analysis of his dental records revealed that Dr Farmer had failed to spot and treat decay that was clearly visible on X-rays. The decay damaged Mr Rayner’s teeth so much, they eventually had to be extracted. The dentist had also undertaken ineffective root canal treatments, and the crown he fitted was substandard. He now requires extensive corrective treatment.
1st March 2022
Client:
Miss Lunn - North West
Condition:
Analysis of her dental records revealed that both Dr Ian Wiper and Dr K had failed to spot and treat decay clearly visible on X-rays taken as far back is 2013.
1st March 2022
Client:
Mrs Goodchild - North West
Condition:
Analysis of her dental records revealed that Dr Parrott had failed to spot and treat acute symptoms of infection and failed to undertake adequate testing given Mrs Goodchild’s symptoms. This resulted in prolonged pain and suffering and the development of the lump that burst, resulting in a permanent scar on Mrs Goodchild’s face.
1st March 2022
Client:
Mr Wright - Surrey
Condition:
Analysis of his dental records revealed that Dr Neil had indeed failed to plan for the placing of the implants, and fitted them inappropriately. This led to the years of agony that Mr Wright experienced.
1st March 2022
Client:
Mrs Hartley - Hampshire
Condition:
Analysis of her dental records revealed that her dentist had failed to spot and treat decay that was clearly visible in X-rays taken as far back as January 2015. Had the dentist treated the decay, Mrs Hartley wouldn’t have suffered from excruciating pain and lost her tooth. It also led to months of avoidable toothache and inconvenience and Mrs Hartley has had to have an implant fitted to fill the gap.
1st March 2022
Client:
Miss Leppard - West Sussex
Condition:
Analysis of her dental records revealed that Dr Amarasinghe had failed to The dentist had also failed to spot and treat the decay that was clearly visible on x-rays taken in 2014which led to the need for the root canal treatment and ultimately extraction of the tooth.
1st March 2022
Client:
Mrs Walker - West London
Condition:
Analysis of her dental records revealed that Dr Shah had indeed failed to prepare for and adequately fit her bridge, which led to the pain she experienced.
28th February 2022
Client:
Miss Gayle - South London
Condition:
Analysis of her dental records revealed that Dr Patel had indeed failed to provide adequate root canal treatment. This led to the pain and infection she experienced and her tooth’s eventual extraction. She now needs an implant to replace the tooth.
28th February 2022
Client:
Mr Boyce - North London
Condition:
Analysis of his dental records revealed that Dr Viljoen had failed to provide root canal treatment of an adequate standard, which led to Mr Boyce’s severe agony, infection, and eventual extraction of the tooth.
18th February 2022
Client:
Mrs Merkell- South East
Condition:
Analysis of her dental records revealed that the hospital had failed to use due skill and care when extracting her wisdom tooth, which had led to the permanent nerve damage she suffered. She still lives with a burning sensation in her tongue, facial pain and numbness across her mouth today
18th February 2022
Client:
Mrs C- South East
Condition:
Mrs C has suffered with severe periodontal disease and severe bone loss resulting in the need for 21 teeth to be extracted and replacement implants
18th February 2022
Client:
Mr D- North West
Condition:
Sadly Mr D has suffered the avoidable loss of 16 teeth . If Dr N had made Mr D aware of his condition then it would not have deteriorated and his bone levels would have remained stable. Due to Dr N’s poor treatment Mr D has suffered with pain, discomfort and dental infections. He’s had difficulty eating and as a result has suffered with weight loss. He has also undergone avoidable dentistry including, root canal treatment, crowns, bridge and dentures
18th February 2022
Client:
Ms C - East England
Condition:
Analysis of her dental records revealed that Ms C’s dentist had failed to use reasonable skill and care during the root canal treatments. This led to a severe infection and eventually led to the extraction of her tooth and the future loss of her other tooth
18th February 2022
Client:
Mr L - South East
Condition:
Analysis of his dental records revealed that the dentist had consistently failed to spot and treat decay that was clearly visible in X-rays. This led to years of pain and avoidable treatment and the extraction of his tooth.
9th February 2022
Client:
Mr M from South East
Condition:
Analysis of his dental records revealed that Dr H had consistently failed to diagnose and treat tooth decay between 2015 and 2016. All this led to the problems Mr M experienced and to him losing his tooth in the future.